This site has been developed to be legible to as wide an audience as possible. If you are experiencing problems with legibility, or you find that this site is difficult to read, you can increase the text size in your browser settings.
For example if you are using Internet Explorer, go to View > Text size and then select an appropriate text size (e.g. Larger or Largest).

Browsealoud
Browsealoud is a free tool that can be used to speech enable the content of our website.
It may be helpful to:
- Anyone with low literacy skills or Dyslexia
- People who don't have English as a first language
- Those with some visual impairment
- Anyone who would prefer to listen to text rather than read it.
The free Browsealoud software can be downloaded onto your computer, which will let you hear the text on our site, and other Browsealoud-enabled sites, as spoken word.
You can find more information, and support for downloading and installing the software, on the Browsealoud website.

Documents
The majority of downloadable documents on the Sanctuary Housing Association website are in PDF format.
To view a PDF document you will need Adobe Acrobat Reader which can be downloaded for free from http://www.adobe.co.uk
Further information on the accessibility of PDF documents can be found at http://access.adobe.com
If you still have questions or problems with the site, not answered or supported here, please get in contact with us, and we'll do our best to help out.

Controlling text and colours in your web browser
You can specify the font sizes, styles and colours and foreground and background colours of web pages displayed on your computer screen. This is useful if you have low vision, need larger fonts, or need high-contrast colours. You can set Internet Explorer to use the colours and fonts you specify, your default Windows colours and fonts, or the settings you specify in your own style sheet.
If you use Internet Explorer or Netscape browsers to view the Internet, the following guidelines will enable you to enlarge the size of the text and control the colours on your screen.

Microsoft Internet Explorer for PC
- Open your Internet Explorer web browser
- Select 'Tools' from the menu at the top of your window
- From the options which appear, select 'Internet Options...'
- Click on the 'General' tab
- Click on the button marked 'Accessibility'
- To change your font size, select the checkbox 'Ignore font sizes specified on Web pages'
- To remove background and font colours, select the checkbox marked 'Ignore colours specified on Web pages'
- Click OK (and again if necessary)
To change the text size of copy on your screen
- Select 'View' from the menu at the top of your window
- From the options which appear, select 'Text size'
- Select your desired text size

Instructions for Netscape users
- Select 'Edit' from the menu at the top of the window and choose 'Preferences'
- Open the Appearance group and click the 'Fonts' category
- Next to 'For the encoding' should read Western to tell the computer which types of letters and symbols to use.
- From 'Size' select 18
- Next to the Variable Width Font field is a drop down box: select 'Arial'.
- The fixed Width Font box should already read 'Courier New'.
- From 'Size' select 18
- To override the fonts used by the designer of the web page, select 'Use my default fonts overriding document specified fonts'
- Click 'OK'

Colours
Select 'Edit' from the menu at the top of the window and choose 'preferences'
- Open the Appearance group and click the 'Colours' category
- Select a colour button to change colours of text, background, unvisited links, or visited links.
- To override the colours used by the designer of the web page, select 'Always use my colours, overriding document'
- Click 'OK'

Help with downloads
Need help with downloads?