Residents have been helping Sanctuary Housing Group celebrate the news that it has become the first landlord in the country to gain accreditation with the Tenant Participatory Advisory Service (TPAS).

Sanctuary Housing Group residents were congratulated by Chief Executive of TPAS Phil Morgan, who presented Sanctuary’s Group Managing Director David Bennett with a plaque to commemorate this landmark achievement at a presentation ceremony at Sanctuary House, Worcester.

The quality mark shows that Sanctuary has proved its commitment to resident engagement and met the high standards set by TPAS, the leading national tenant participation organisation which promotes tenant empowerment. Its aim is to extend the reach and quality of tenant influence by working with social housing residents and landlords to develop successful partnerships with residents.

The process, which began in May, involved working closely with residents, Sanctuary employees and TPAS assessors to demonstrate meaningful resident involvement. Sanctuary had to carry out a self-assessment, before being review by independent assessors who visited and interviewed staff at several Sanctuary’s sites across the country, including the Weston Foyer, Beth Johnson’s Stoke offices and the Group’s Head Office in Worcester.