It is possible to pay rent, sundry debts and hostel licence charges using this service. The system accepts VISA, Switch and most other bank cards.

You should also have your Sanctuary Hereward payment card ready to enter the main number which begins 9826...

 To make a payment now, please click here


If you have not currently got a Sanctuary Hereward payment card:

Please contact the Rent Team on 0845 8505757 who can process your payment by telephone if required and order you a replacement card. You can also e-mail enquiries-hereward@sanctuary-housing.co.uk 

For your own security, if you are in a public place, we recommend that you make sure that nobody can see the details you enter.

Don’t forget! If you have a problem - we are here to help you:

If you wish to query your balance or discuss your payments please ring 0845 8505757, email us on enquiries-hereward@sanctuary-housing.co.uk or pop into the office.