Antisocial behaviour

We want you, your family and your neighbours to enjoy living in your home and community.

Sanctuary takes reports of antisocial behaviour (ASB) very seriously and will take the necessary steps to protect its residents. This can mean working in partnership with other agencies to resolve cases of antisocial behaviour including Environmental Health, Council ASB units, local Councillors, community groups and the police.

Antisocial behaviour helpline 

If you want to report antisocial behaviour or need confidential advice, we have a special helpline that you can call at any time.

To report an antisocial behaviour incident during the day, please contact your local office. To report an antisocial behaviour incident at all other times please contact the helpline on: 0300 123 3568 or 0800 916 1522.

The helpline is available between 5pm and 9am weekdays and all day during weekends and Bank Holidays.

Please note the helpline is available to log any antisocial behaviour report and offer any other referral numbers which may assist you with your query.

The '0800' number is free if you call from a landline. The ‘03’ number is charged at the normal national rate by all providers, including mobile. For the exact charges from your mobile phone, check with your provider.

What is antisocial behaviour?

Antisocial behaviour covers a wide range of unacceptable and criminal activity, including:

• verbal or physical abuse
• criminal damage
• vandalism
• noise nuisance
• graffiti
• fly-tipping
• threatening or intimidating behaviour
• selling drugs
• substance misuse
• litter and rubbish dumping
• nuisance driving and nuisance vehicles
• pets fouling public places
• domestic abuse
• racial, sexual and other harassment

What should I do if I'm experiencing antisocial behaviour?

Disputes with other residents can range from minor disagreements through to serious harassment or, in extreme cases, violent and threatening behaviour.

Try talking to the person first to see if you can resolve the situation. They may not even be aware that they are causing you a problem. Failing that, contact your local office for advice.