We are Sanctuary
We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.
Leading housing and care provider
We own and manage around 125,000 units of accommodation. This makes us one of the largest housing associations in the country. Swan is a wholly-owned subsidiary of Sanctuary and Johnnie Johnson Housing is a subsidiary of the Group . Our size, effective governance and careful financial management means we have significant financial strength.
We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first.
Sustainable communities
Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life.
We believe that to live up to our social purpose, we need to play an active role in the local communities where we work. This means connecting with customers, local authorities, charities and groups so we can work together to create communities that are resilient.
Our services
Affordable housing
We let homes through ‘choice-based lettings schemes’ in some areas, according to the local authority rules, and directly to tenants in other areas. Swan is a wholly-owned subsidiary of Sanctuary.
New homes
We build new homes around the country for affordable rent, shared ownership and outright sale. Our homes range from flats to large family homes and are at a range of price points.
Enriching lives
We believe in going beyond basic provision of care to enrich people’s lives – whether those people are the residents of our around 110 care homes themselves, their loved ones or our teams.
Pathways to independence
Through quality support and housing, we equip people with the confidence, self-esteem and life skills they need on their pathways to independence.
More than just a room
Providing purpose-built student accommodation for over 20 years and currently home to over 10,000 students in large university cities across the UK.
Keyworker accommodation
We provide accommodation to keyworkers at hospital sites to enable them to complete their practical studies close at hand to their place of work.
Our beliefs
Our values
Ambition
We invest in and care for our people and communities.
We seek opportunities to grow our business.
Quality
We focus on delivering positive outcomes for our customers.
We have high standards; providing efficient and effective services.
Inclusion
We respect and value the diversity of our people.
We are committed to embedding an inclusive environment for our people and our customers.
Sustainability
We continue to build a sustainable business model for our people and our customers.
We deliver services ourselves wherever possible.
Integrity
We act with honesty and integrity in all that we do.
We’ll do the right thing, even if it’s not the easy thing.