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Being offered a home

Should a suitable property become available, we will let you know that you are shortlisted for it. For us to progress your application further we will ask to see full proof of your identification and income.

When you’ve accepted an offer and the home is ready for you to move into, you will need to sign a tenancy agreement. If you are eligible for a housing-related benefit, please tell your local authority straight away.

Did you know? If the property you are offered has carpets/curtains/furniture in a reasonable condition, we will gift those items to you to help you set up your new home. However, if they are badly worn or damaged, we will remove and dispose of them before you move in.

The full rental amount will be payable on the day the tenancy agreement is signed and every Monday thereafter so that your account is always one week in advance. This applies even if you plan on claiming housing-related benefits.

Paying your rent by Direct Debit is quick and easy to set up and ensures you don’t miss a payment to us. We will ask you to set this up when you sign your tenancy agreement, so please remember to bring your bank details with you.

Find out more:


Housing residents stand on the doorstep of their home

Applying for a home

If you are looking for a new home, there are a few ways that you can apply to rent a property from us. Find out more about how we allocate affordable housing.


Apply for a home

Exterior of Brook Villas

Available properties

We currently have some vacant properties to rent in England. Our online property section is updated regularly with the latest availability across the country.


Property search



Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we have made some changes to how we provide services to our customers. More information about our response can be found on our dedicated webpage and via our social media channels.

We are monitoring Government advice around local lockdowns and will highlight any specific service changes for each area should they arise.

Read our notice