Being offered a home

Should a suitable property become available, we will let you know that you are shortlisted for it. For us to progress your application further we will ask to see full proof of your identification and income.

When you’ve accepted an offer and the home is ready for you to move into, you will need to sign a tenancy agreement. If you are eligible for a housing-related benefit, please tell your local authority straight away.

Did you know? If the property you are offered has carpets/curtains/furniture in a reasonable condition, we will gift those items to you to help you set up your new home. However, if they are badly worn or damaged, we will remove and dispose of them before you move in.

The full rental amount will be payable on the day the tenancy agreement is signed and every Monday thereafter so that your account is always one week in advance. This applies even if you plan on claiming housing-related benefits.

Paying your rent by Direct Debit is quick and easy to set up and ensures you don’t miss a payment to us. We will ask you to set this up when you sign your tenancy agreement, so please remember to bring your bank details with you.

Find out more:

• Social housing eligibility
   
• Lettings Bands