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Join in the #BigHousingThankyou


#BigHousingThankyou is a celebration of the unsung heroes working to ensure residents remain safe and well during the Covid-19 pandemic.

Since the lockdown began, Sanctuary Housing staff have been doing all they can to protect the wellbeing of our residents, often going the extra mile on a daily basis.

Housing officers, call centre operatives, maintenance workers and many other employees have volunteered time on top of their usual tasks to help at this time.

They have taken on a number of emergency roles, including shopping for the vulnerable, delivering prescriptions and supervising shelters for rough sleepers. They have done all this while still sorting repairs, caring for communal spaces, giving advice and helping customers cope with this crisis.

Below are just a few examples of their efforts, for which we say a #BigHousingThankyou


One of the vans delivering food parcels

Supporting residents with wellbeing calls and food parcels

Thousands of wellbeing calls made to residents, as well as more than 100 food parcels distributed so far across England.

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Some of the food collected from local supermarkets

Food supplies helping people in Rochford

Funding provided to a charity to deliver essential food parcels to people in need in Rochford, Essex.

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Katy Fisher, the manager of Plymouth Domestic Abuse Services

Supporting victoms of domestic violence during the lockdown

Read about what Sanctuary is doing to support those experiencing domestic abuse during the Covid-19 pandemic.

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Ralph sitting on a chair at Hartshorne Court

Ralph forging new friendships through letters

Telford residents, including RAF veteran Ralph, are making penpal friends after being put in touch with local schools and families.

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Raj Garcha

A week in the life… of a housing officer

Housing officer Raj Garcha tells Inside Housing about her weekly routine helping residents.

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Jessica Senior in the kitchen at Park View Residential Care Home

Employee volunteers making a real difference

Sanctuary staff volunteer their time to help in our care homes and supported living services.

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