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Energy efficiency

We must, by law, provide an Energy Performance Certificate (EPC) to people renting a home from us.

What is an Energy Performance Certificate?

In the same way that Energy Performance Certificates (EPC) provide information about the performance of items such as fridges and washing machines, an EPC for a home provides an energy-rating efficiency rating from A to G; A is efficient and G is inefficient.

The EPC shows two things about the home:

  1. The energy-efficiency rating (based on how much the home would cost to run).
  2. The environmental impact rating (based on how much carbon dioxide is released into the environment from the home).

The rating is based on certain factors including age, heating, lighting, and insulation. The ratings are standard so you can compare the energy efficiency of one home against another. The typical rating for a home is D or E. The certificate is valid for 10 years.

We are working hard to improve energy efficiency, sustainability and the use of renewable energy. We are committed to these goals and are working to reduce our environmental impact. We are currently in the process of piloting new technologies in a range of our homes.

For further information:

For tips and advice on how to save energy in your home, visit the Energy Saving Trust website (this link will open in a new window) or download our Energy Saving Guide (PDF 288KB).


Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we reviewed the services we provide to our customers and made some changes. More information about our response can be found on our dedicated webpage. We hope you understand why we have had to make these decisions.

We will continue to monitor the situation daily and keep you updated of any changes via this website and our social media channels.

Read our notice