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Fire Safety Reassurance

Following the tragic events in Grenfell Tower, North Kensington, we have carried out detailed reviews of the Fire Risk Assessments (FRAs) and safety features at all our tower blocks.

Checks have been made to ensure all FRAs have been carried out, are up-to-date and that any required actions have been completed for all our blocks. The checks have been supported by visits to blocks – including by the Fire Service – and we have also written to and spoken to residents to explain the actions we are taking and remind them of the relevant evacuation strategies and procedures.

Sanctuary has a Primary Authority Scheme relationship with Hampshire Fire and Rescue Service. This partnership enables fire and rescue services across the country to work consistently to improve fire safety and streamline compliance management across all of our properties.

The safety of our residents is our number one priority. Work will continue over the coming days and weeks and we will implement any recommendations which arise from investigations. Residents can help play a part in keeping their homes and themselves safe by keeping walkways clear of obstructions, adhering to any fire prevention advice in their blocks (such as keeping fire doors closed), ensuring that any of their own electrical equipment in their homes is safe to use, and ensuring they regularly test all smoke alarms within their homes.

If you have any concerns on the above, please call our Customer Service Centre on 0800 131 3348, or 0300 123 3511 from a mobile, or speak to your Housing Officer.