Home » Information for residents » Antisocial Behaviour (ASB) » Harassment and hate crime

Harassment and hate crime

What is harassment?

Harassment is when a person behaves in a way which makes another person feel distressed, humiliated or threatened. The type of behaviour may range from unpleasant remarks to physical violence.

Harassment can occur as an isolated incident or a series of incidents. However, legal action against most types of harassment can usually only be taken where there has been a series of incidents.

What is a hate crime?

The Crown Prosecution Service defines hate crime as a range of criminal behaviour where a person is motivated by hostility or demonstrates hostility towards the victim's disability, race, religion, sexual orientation or transgender identity.

A hate crime can include verbal abuse, intimidation, threats, harassment, assault and bullying, as well as damage to property. The person committing the crime could be a friend, carer or acquaintance who exploits their relationship with the victim for financial gain or some other criminal purpose.

Any form of harassment or hate crime is completely unacceptable and a breach of the terms of your tenancy agreement or lease.

How can I report harassment and hate crime?

Whether you are a victim or a witness, you can report harassment and hate crime to us by contacting our customer service centre or completing our online form.

If the situation is serious or potentially dangerous, you should always report it to the police straight away by calling 999.


Further information about the types of antisocial behaviour:


COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

Information about our services can be found on our Covid-19 page and on our social media.

Read our notice