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Sanctuary Housing - South West

Sanctuary Housing manages more than 11,500 homes across 12 counties in the South West.

We have a wide range of homes available to rent or buy and are committed to providing quality homes and excellent services that meet the needs of the local community.

General rented housing provides affordable homes for people on low incomes. Our rented properties are available at lower rents than the open market.

If you would like to apply to live in a Sanctuary Housing home, please call us on 0800 131 3348 or 0300 123 3511. If you’re already a Sanctuary Housing resident or live in one of our homes in a different area of the country, you may be able to transfer.

Change of circumstances

Should your circumstances change, please let us know by filling in the 'Change of Circumstances' section on our online form.

Sanctuary provides high quality schemes which benefit from a scheme manager service, allowing residents to live comfortably, securely and independently.

Residents have their own self-contained accommodation; services include a dedicated scheme manager responsible for the management of the building and communal areas, 24 hour in-house telecare service and a separate 24 hour phone line to report any repairs or raise enquiries.

How to apply

We work with the local authorities across the South West region to provide homes through their Choice Based Letting (CBL) schemes. If you would like to apply to live in one of our homes, you will need to register with the scheme for that area. To find out which CBL scheme is in your area, please call us on 0800 917 0092 or 0300 123 3599, or contact your local authority directly.


Barne Barton Resident Consultation

During March 2019, we asked the residents of Barne Barton in Plymouth to provide their views about the future of the homes that we manage there. Sanctuary Housing does not currently own the homes it manages on the estate. We asked residents for their views about whether we:

  1. Purchase the site and build new homes.
  2. Refurbish the existing properties to a modern standard.

A consultation event was held at the Tamar View Community Centre in March and residents who could not attend were invited to provide feedback by phone or email.

Sanctuary Housing held a consultation for residents from Barne Barton throughout March. Included in the consultation were residents of:

  • Maisonettes 1 – 60 Talbot Gardens (5 blocks of 12 maisonettes each)
  • Maisonettes 91 – 138 Savage Road (4 blocks of 12 maisonettes each)
  • Maisonettes 19 – 30 Roope Close (1 block of 12 maisonettes)
  • The owners and renters of the garages at Talbot Gardens

We have also been talking to the local MP Johnny Mercer, Plymouth City Council and local councillors, and local community groups.

There are two main options being considered:

  1. Sanctuary Housing purchases and regenerates the estate.
  2. Sanctuary Housing refurbishes the existing properties bringing them up to a modern standard.

We began an investment programme to improve the estate in May 2018 but we recognise that significant investment is required to bring the estate up to a modern standard and we want residents’ views to help shape this.

We consulted with residents throughout March for their views on the proposals and two investment options.

Residents voted overwhelmingly in favour of a full site regeneration and we have written to all to provide an update on their feedback.

We are now in discussions with the current site owners, Aviva and Quintain, to purchase the site and negotiations are progressing well. We will continue to keep residents updated on these discussions and the next steps.

If the owners refuse to sell, or charge a price that makes the project unfeasible, we will continue our investment programme in Barne Barton. We are committed to improving the homes we manage in Barne Barton.

The consultation period has now closed but residents can still ask any questions and provide further feedback by calling 0800 917 0477 from a landline, 0300 123 3590 from a mobile or emailing BarneBarton@sanctuary-housing.co.uk.

South West News

Woman typing on a laptop

Get Online Week 2019 – Jackie’s story

16 October 2019

A Sanctuary Housing resident from Camrbidge has the digital world at her fingertips after learning new skills on a computer training course.

Barne Barton regeneration CGI

Residents in favour of Barne Barton regeneration

9 May 2019

Residents from the Barne Barton estate in Plymouth have voted overwhelmingly in favour of a full site regeneration.

Available properties in South West

Exterior of The Homestead

The Homestead, Union Street, Cheddar, Somerset, BS27 3NB

Weekly rent: 
Key features: 
  • One bedroom
  • Second floor flat
  • Lift access
  • Communal Garden

One bedroom, second floor flat, suitable for anyone aged 55+ (50+ if in receipt of Personal Independence Allowance or Disability Living Allowance).

Dunheved Road, Launceston

Dunheved Road, Launceston, Cornwall, PL15 9FL

Weekly rent: 
Key features: 
  • Two bedroom
  • Second floor flat
  • Gas central heating
  • Parking

Two bedroom, second floor flat with kitchen, living room and bathroom.