Home » News » September 2017 » Torbay residents can get money smart thanks to bespoke service

Torbay residents can get money smart thanks to bespoke service

26 September 2017
A free financial advice and support service is now available in Torbay.

A free bespoke financial advice and support service is now open across Torbay.

Clear Benefits

Clear Benefits – which is run by Torbay Advice Network (TAN) and has received £2,000 funding from Sanctuary Housing – is providing a dedicated welfare adviser to work with residents on boosting money management skills and extending advice and support. Sessions can take place in a community setting or in the person’s home. Meetings will provide residents with expert advice tailored to their individual needs in areas such as benefits, maximising income and financial awareness.

Drop-in service

In addition, a drop-in service will be on offer every Wednesday at the Windmill Centre’s Chronic Pain Café, while eight volunteers will work from locations across Torquay to help identify and signpost residents to other financial services that can offer them support.

“Bespoke service”

Sanctuary’s neighbourhood partnerships manager, Lynne Roberts, said: “The distinctive feature about Clear Benefits is that it’s a bespoke service, so it will be customised for each person in terms of where and how they access it, and the advice that’s given.

“It’s the first time we’ve worked with TAN and the Clear Benefits service has great promise, so I would encourage residents to take advantage of the valuable support that is on offer.”

Come along

The Clear Benefits drop-in service will be available every Wednesday, 1.30 – 3.30pm at the Chronic Pain Café, Windmill Centre, Pendennis Road, Torquay, TQ2 7QB.


Residents can refer themselves to the assessment and one-to-one service through the Clear Benefits website or by phoning 01803 456019. For more information, call the number above or email tanclearbenefits@mail.com.

This project is part-funded by Sanctuary’s Community Investment Fund, supporting projects which benefit Sanctuary residents and their communities. Further funding came from the National Lottery through the Big Lottery Fund and the Windmill Centre in Torquay, who are also assisting with the delivery of Clear Benefits.


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