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Coffee shop gives an extra boost in Torbay community

19 January 2021

A community cafe in Paignton is offering weekly food parcels and homeschool support packages to people in need during lockdown.

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Blog: A reflection on resident involvement in a national crisis by David Onions, Head of Co-Regulation

18 January 2021

David shares his experiences of adapting to the new normal and exploring creative ways of working with our residents and delivering our services.

Repairs icon featuring a spanner and screwdriver

Our repairs service during Covid-19

17 January 2021

We’ve taken the difficult decision to deliver only emergency and urgent repairs inside people’s homes at this time.

A Sanctuary Housing Customer Service advisor takes a call from a customer

Longer waiting times for calls

8 January 2021

We are currently receiving a high volume of calls to our Customer Service Centre, so we would politely ask you to be patient with us in answering your call.

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Be aware of Covid-19 vaccination scam

7 January 2021

We are aware of people receiving fraudulent calls and text messages offering the Covid-19 vaccination. If you receive a call you believe to be fraudulent, hang up.

An assortment of treats donated to Chester families this Christmas

Christmas joy for Chester families

23 December 2020

Families in Chester have received an early Christmas present thanks to the support of the local community.

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Repairs Service Update

We are sorry some of our repairs are taking longer than usual. We wanted to let you know why this is and what we’re doing about it.


Read our Repairs Service Update


Information about Covid-19 can be found on our Covid-19 page and on our social media.

Read our notice