Rent, Housing Benefit and Universal Credit

Your rent is used towards repairs and on-going maintenance to your home. It is also used to repay any money Sanctuary borrowed to build or modernise your home.

The rent you pay changes in line with inflation each year. The full details are set out in your tenancy agreement.

  • Who will amend my Direct Debit for rent increases?
    We will advise your bank of any increase to your rent.
  • Who will amend my Standing Order?
    You will need to contact your bank to make any changes to a Standing Order
  • I receive Housing Benefit. What do I do about rent increases?
    Please send a copy of the rent increase letter you receive to your Local Authority Housing Benefit section. We will also let the Housing Benefit department know about any changes.

In the last two years there have been a number of changes to how housing benefit is awarded. These changes may have an impact on the amount of benefit you can claim and may mean you are no longer able to afford the property you want to rent. 

If your home is considered too large for you, your Housing Benefit will be cut, but you will still need to pay the full rent for your home. To find out how the government calculates Housing Benefit based on the number of bedrooms in a home, please visit (this link will open in a new window).

From autumn 2016, the benefits cap is being reduced. If you live in Greater London, the cap will reduce to £23,000 for couples with/without children and to £15,410 for single people without children. If you live elsewhere in the country, the cap will reduce to £20,000 and £13,400 respectively. For more information about the benefit cap changes, visit the GOV.UK website (this link will open in a new window). 

Universal Credit is a new single benefit for working-age people. It will gradually replace most means-tested benefits, such as:

  • Income-based Jobseeker’s Allowance
  • Income-related Employment and Support Allowance
  • Tax credits
  • Housing Benefit

Universal Credit is being rolled out gradually across the country and is expected to cover all benefit claims by 2017. To find out more about Universal Credit, please visit the GOV.UK website (this link will open in a new window).

  • Please visit the GOV.UK website (this link will open in a new window) or call their helpline on 0845 605 7064
  • Contact your local Citizens Advice Bureau (this link will open in a new window).