Tenancy fraud

Tenancy fraud refers to a situation where a tenant has breached certain terms of their tenancy agreement. The following are all types of tenancy fraud:


Under the terms of your tenancy agreement, you are not allowed to sublet your property in any way without our prior written permission. This means you cannot rent out your home, in whole or part, to someone else, for example through websites such as AirBnB.

We regularly monitor lettings listings and, when appropriate, can take legal action including repossession and recovery of profits if a resident is found to be in breach of their tenancy agreement. If you have any concerns about this or would like to discuss it further, please contact us.

Succession fraud

Taking over a tenancy unlawfully, for example falsely claiming to live with a social housing resident in order to take over a property after their death.

Application fraud

Using false information or documents to obtain a property, for example deliberately providing false information on a housing or right to buy application.

How you can help

Let us know if you suspect tenancy fraud in your neighbourhood, so we can work with other agencies to take action against residents committing offences. Any information you supply will be treated confidentially.


Further information about the types of antisocial behaviour:


Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we reviewed the services we provide to our customers and made some changes. More information about our response can be found on our dedicated webpage. We hope you understand why we have had to make these decisions.

We will continue to monitor the situation daily and keep you updated of any changes via this website and our social media channels.

Read our notice