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Your tenancy

Before you move into your Sanctuary home you will sign a tenancy agreement. This agreement sets out what you can expect from us, but also tells you your responsibilities (things you must do) as one of our residents.

Please read your tenancy agreement carefully. By signing the tenancy agreement, you agree that you understand and accept all the rights and responsibilities for your new property.

We have put together some information to help you make the most of your tenancy:

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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

We are continually monitoring how we provide services to our customers during the ongoing COVID-19 pandemic, including the resumption of routine repairs. More information about our services can be found on our Covid-19 page and on our social media channels. Please see our latest health and safety guidance.

Read our notice