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Your tenancy

Before you move into your Sanctuary home you will sign a tenancy agreement. This agreement sets out what you can expect from us, but also tells you your responsibilities (things you must do) as one of our residents.

Please read your tenancy agreement carefully. By signing the tenancy agreement, you agree that you understand and accept all the rights and responsibilities for your new property.

We have put together some information to help you make the most of your tenancy:

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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we reviewed the services we provide to our customers and made some changes. More information about our response can be found on our dedicated webpage. We hope you understand why we have had to make these decisions.

We will continue to monitor the situation daily and keep you updated of any changes via this website and our social media channels.

Read our notice