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Your tenancy

Before you move into your Sanctuary home you will sign a tenancy agreement. This agreement sets out what you can expect from us, but also tells you your responsibilities (things you must do) as one of our residents.

Please read your tenancy agreement carefully. By signing the tenancy agreement, you agree that you understand and accept all the rights and responsibilities for your new property.

We have put together some information to help you make the most of your tenancy:


Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

In response to Government guidelines following the COVID-19 outbreak, we have made some changes to how we provide services to our customers. More information about our response can be found on our dedicated webpage and via our social media channels.

We are monitoring Government advice around local lockdowns and will highlight any specific service changes for each area should they arise.

Read our notice