Home » News » September 2018 » Stay Gas Safe in your home

Stay Gas Safe in your home

18 September 2018
Stay gas safe

Sanctuary Housing is marking  is Gas Safety Week 2018 this week (17 – 23 September), which aims to raise awareness of gas safety and the importance of taking care of boilers, hobs and other gas appliances.

Sanctuary Housing’s Gas Safe Registered engineers carry out annual safety checks, gas maintenance, repairs and new installations to our homes all year round.

By law, Sanctuary Housing must keep gas pipework, flues and any appliances supplied by us in our properties in good condition.  In turn, as set out in your tenancy agreement, you must let our Gas Safe engineers into your home to make these checks.

Our Gas Safe Registered engineers must carry out gas safety checks every 12 months and give you a record of the check.

What you can expect from a Sanctuary Gas Safe check:

  • When you receive a visit, ask to see your engineer’s identification and look at both the front and the back of the card. If you want to call us to check who they are, they will be happy to wait.

  • Our engineers will check, clean and test your appliances – it should take about an hour.

By taking care of your gas appliances properly, you are taking care of your home and your loved ones. Follow these few simple checks to keep you and your family safe:

  • Check any gas appliances you own every year for warning signs that they aren’t working properly, such as lazy yellow /orange flames instead of crisp blue ones; black marks on or around the appliance; a pilot light that keeps going out and too much condensation in the room.

  • Make sure no air vents or chimneys are blocked.

  • Know the six main symptoms of carbon monoxide poisoning – headaches, dizziness, breathlessness, feeling sick, collapse and loss of consciousness.

  • Have an audible carbon monoxide alarm. This will alert you if there is carbon monoxide in your home. You can buy one at a high street retailer or online.

We always encourage anyone who is concerned about any of their gas appliances to contact us so our engineers can inspect them and check whether the property needs a carbon monoxide alarm. If you are worried about carbon monoxide or the safety of gas equipment in your home, contact us immediately on 0800 131 3348 or 0300 123 3511 (from a mobile) or email contactus@sanctuary-housing.co.uk. We’re here to here to help!

More information can be found in our Gas Safety Leaflet (PDF 331KB)


COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

Information about our services can be found on our Covid-19 page and on our social media.

Read our notice