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The Charter for Social Housing and what it means for you

23 November 2020

The Government has published a Charter for Social Housing as part of the Social Housing White Paper. This sets out what the Government expects of landlords, such as ourselves, and what you, our residents, can expect from us.

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Do your part – be Cyber smart!

1 October 2020

October is Cyber Security Awareness Month, which provides us with an opportunity to learn about good cyber security practices and to remind ourselves of how to protect ourselves from cyber security threats.

An engineer checking a boiler

Gas Safety Week 2020

11 September 2020

This year, more than ever, keeping our customers safe in their homes during these difficult times has been a key priority for Sanctuary, which is why we’re proud to be supporting Gas Safety Week 2020.

A man driving a Sanctuary Maintenance van.

COVID-19: Repairs update

2 September 2020

As restrictions on our daily lives ease, we have been able to carry out an ever increasing number of repairs.

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How we’re dealing with antisocial behaviour during pandemic

25 August 2020

Reports of antisocial behaviour (ASB) have increased during the coronavirus pandemic as people have become less tolerant of each other.

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Free holistic support on offer for Bay residents

20 August 2020

The emotional and physical wellbeing of residents across Torbay has been placed at the top of the agenda through two projects.

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Advice on COVID-19 (coronavirus)

The health and safety of our residents, their families and our staff is our number one priority.

We are continually monitoring how we provide services to our customers during the ongoing pandemic. More information about our services can be found on our Covid-19 page and on our social media channels. Please see our latest health and safety guidance.

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